Servicing all areas of Port Stephens LGA since 1987.

All of our services are FREE.

Help With Food & Bills

Assistance in the form of grocery vouchers or food hampers.  We may also be able to assist with electricity and gas bills, Hunter Water and Port Stephens Council rates subject to eligibility. 

Domestic & Family Violence Support

Are you living with someone who uses power and control over you? We can provide support to leave or remain safely in your home – you don’t need to do it alone.

Homelessness Support 

Are you homeless or at risk of homelessness? Prevention and early intervention service for those facing housing insecurity or to assist you to remain in your existing house.

About us

Port Stephens Family and Neighbourhood Services is an incorporated not for profit organisation providing community services in the Port Stephens LGA.

We offer support and information services that include Child, Youth & Family Counselling and Casework, Homelessness Services, advice on Crisis Accommodation, Transitional Accommodation (limited), Parent’s & Carer’s Groups, Children’s and Young People’s Groups, Domestic Violence Support, Safe Houses & Legal Clinics, Aboriginal Culture Groups, Early Childhood Programs including Playtime Groups, Aboriginal Family History and Outreach Programs, Drop-in Centre, Financial Assistance, Financial Counsellor, Home to School Mentoring, Youth Centre and more. All our services are free.

All groups have free child care. We can meet you at your home, one of our centres or at other venues convenient to you.

Making a referral

Seeking support for yourself or a loved one? Just give us a call.  Or are you a referring agency looking to refer someone? Use these links to referral forms and information.

Our commitment

PSFaNS is a safe space for all. We are committed to inclusion across race, culture, ethnicity, gender, religion, and ability.

PSFaNS advocates for services, projects and resources to inform, support and empower the individuals or groups that are being disadvantaged.

We at Port Stephens Family & Neighbourhood Services Acknowledge the Traditional Custodians of the land on which we work and live; we recognise the Worimi peoples continued connection to this land and we pay our Respect to Elders past, present and emerging.

Get involved with our Organisation

Want to help strengthen our community? There are many ways to help out! 

News and Events

Keep up to date with the latest news and events as part of Port Stephens Family and Neighbourhood Services dedication to providing fun and educational events, and informative advice.

Make a Donation

Every donation is greatly appreciated and makes a big difference in the lives of those experiencing domestic and family violence, homelessness and extreme financial hardship. Donations $2 and over are tax deductible.

Become a Volunteer

It takes a community! Our work would not be possible without the help of our dedicated volunteers. Get in touch with us and let's chat about your skills and interests and how you can support our work and the Port Stephens community.

Jobs and Careers

The team at Port Stephens Family and Neighbourhood Services are a passionate and committed group. We have a collaborative, creative, egalitarian culture. We love to have fun and we believe in getting things done.

Download our newsletter and annual reports

Get your copy here for all the latest news and events at PSFaNS.