Port Stephens Family and Neighbourhood Services is an incorporated not for profit organisation providing community services in the Port Stephens LGA.

Port Stephens Family and Neighbourhood Services is an amalgamation of Port Stephens Family Support Service and the Raymond Terrace Neighbourhood Centre; both centres delivering service to the Port Stephens Community for over 35 years.

Funded by Department of Communities and Justice, the Indigenous Advancement Strategy, the Brotherhood of St Lawrence, Department of Social Services and the Primary Health Network , PSFaNS advocates for services, projects and resources to inform, support and empower the individuals or groups that are being disadvantaged. PSFaNS is a strong advocate for social wellbeing in its local community and has formed close partnerships with various government and non/government agencies with similar objectives. These partnerships give opportunity to enhance outcomes and social conditions in the community particularly in respect of vulnerable groups and individuals.

The Team At PSFaNS

Service Manager

  • Sue Pollock

Assistant Manager

  • Ann Fletcher

Phillip Street Office

Team Leader

  • Rachel

Aboriginal Programs Team

  • Emma
  • Domaneca

HIPPY Team

  • Emma
  • Domaneca
  • Angelique
  • Sarah M

Phillip Street Office

Team Leader

  • Andrew

Senior Caseworkers

  • Danielle (Child) – Tilligerry
  • Sarah W (Child)
  • Mardi (Child)
  • Amy (Child)
  • Kelly (Youth)

Caseworkers

  • Jordyn (Youth)
  • Julia (Youth)
  • Liz (Youth) – Maternity Leave

Phillip Street Office

Senior Caseworker/s

  • Barbara
  • Ellen
  • Sarah Q

Caseworkers

  • Kadina
  • Rebecca
  • Charna
  • Amanda

Casework Support

  • Karen (Children’s)

Jacaranda Ave Office

Team Leader

  • Maxine

Administration

  • Jo  (Phillip St Office)
  • Clare
  • Julianne

Neighbourhood Centre / E.R.F Team

  • Maxine
  • Clare
  • Catherine

Jacaranda Ave Office

Team Leader

  • Kylee

Senior Caseworkers

  • Nichola (Young Parents)
  • Adrian (Men’s Family Safety)

Caseworkers

  • Jess (Generalist)
  • Blake (Generalist)
  • Emily (Youth)
  • Renea (Intake)

Casework Support

  • Karen (Children’s)
  • Kristiana

1a Kangaroo St

Team

  • Kelly
  • Liz (Maternity Leave)
  • Jordyn
  • Julia

Mallabula Hall

Tilligerry Family Network Team

  • Danielle (Child and Parent Senior Caseworker)
  • Louise (Child and Parent Caseworker)
  • Kye (Group Assistant)

Board of Management

Chairperson

  • Tim Mizzi

Vice Chairperson

  • Giacomo Arnott

Secretary

  • Helen Smyth  

Treasurer

  • Chris Baguley

Members

  • Nicki Saroca
  • Bronwyn Leary

Our work would not be possible without the work of our dedicated volunteers. Volunteers have helped out in a great many ways; assisting our emergency relief team, preparing food for schools and groups, assisting in our children’s / youth groups; assistance in running and maintaining office IT; gardening and so much more.

Your ongoing commitment, dedication and time enable us to deliver exceptional service and support to our wider communities. Because of this invaluable contribution, we’re eager to say a big public “Thank you volunteers! We salute you!”.

Interested in becoming a volunteer? Click here for more information.

The PSFaNS Fur Team

At PSFaNS, we LOVE animals. When you visit our centre, you have the opportunity to play with our comfort dogs (Barney & Mossy). If you are lucky, you might even see a little lamb!

An animal’s presence in a counselling or group setting can have a calming effect on children, acting as an ‘ice-breaker’ that is comforting and increases engagement. Children have said that they find it easier to talk to dogs or to talk with a dog present. In addition, valuable social and emotional learning can occur through a relationship with an animal.

Like us on Facebook and stay informed with what’s happening at our Service.

PSFaNS on FacebookThe Deck on FacebookTilligerry Family Network on Facebook

The organisations that help us and the community

PSFaNS is a strong advocate for social wellbeing to its local community and has formed close partnerships with various government and non/government agencies with similar objectives. These partnerships give opportunity to enhance outcomes and social conditions in the community particularly in respect of vulnerable groups and individuals.