Group Details
How can The Emergency Relief Fund help?
ERF is financial assistance, which we can usually provide in the form of grocery vouchers. Hardship assistance may also available with Electricity and Gas bills, Hunter Water and Port Stephens Council Rates subject to eligibility. Depending on your situation, we can also let you know about other programs and local services which may be able to help.
Appointments can only be made on the day, and can be conducted either in person or by phone, with vouchers able to be sent via email or collected in person from the office.
Port Stephens Family and Neighbourhood Services can also refer people to services such as:
- financial counselling
- drug and alcohol support
- crisis accommodation
- mental health services
- family support services
ERF & EAPPA appointments can only be made on the day and can be made by calling 4987 1331. *Restrictions apply
Due to the high demand, it is suggested people call at 9am.
Date, time and locations
When and Where
Raymond Terrace
When: Monday – Thursday
Time: 9am – 3pm
Where: 3 Jacaranda Ave, Raymond Terrace
Booking required: Yes
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